The analyzer can't work

 Power Failure

Check the power wire

 Poor Contact

Reconnect the power wire

 Forget to press ON/OFF

Turn on the power

 Power Adapter is broken

Contact KOFA CS Center

The testing result is unavailable after the test

 The computer is overloaded

Wait until it is shown

 The computer is abnormal

Turn off and restart

The test channel can not come out automatically

 The analyzer is broken (noisy)

Contact KOFA CS Center

 Abnormal software

Turn off and restart

Abnormal prompts

 Elatrostatic Influence

Release the electrostatic

Restart

 The elecrtric system is  broken

Contact KOFA CS Center

Some noise from the test channel

 Normal phenomenon

Nothing wrong with the analyzer

Prompts: Please insert the ID chip

 NO ID chip

Inset the ID chip

Prompts:

Something wrong with the optical system

Something wrong with the drive system

Something wrong with the electric system

 The analyzer is broken

Contact KOFA CS Center

Prompts: Please insert the correct reagent strip

 The analyzer can't scan the barcode

or the barcode is wrong

Reinsert or change another reagent strip

The analyzer can't read the file when inserting U drive

 The previous U drive isn't removed successfully

Please make sure the following prompts is shown

when removing the U drive:

The U drive is remove successfully.